What qualifications do I need?
You are not required to have formal qualifications in order to work within the industry, but training is available which can help build your skills and career options. Having the skills to understand people is essential; our staff need the ability to interact with each family and gentle confidence is considered to be one of our most valuable assets.
Will I need any training?
Considering the sensitive nature of the situations they deal with, funeral industry employees need a mature and responsible attitude. They generally deal with clients who are emotionally vulnerable, and so require excellent communication skills and an understanding of how people deal with grief.